How to Update Your UAE Pass Mobile Number or Email
Change the mobile number or email linked to UAE Pass only after you can verify possession of the new contact detail.
Start with the right authority
UAE Pass allows users to update the email address and mobile number after verifying possession of the new contact detail. Because government logins and approval notifications rely on the account, make the change inside UAE Pass and verify that important linked services still recognise the same digital identity.
Step by step
1. Secure the old and new contacts
Keep access to the current account where possible and make sure the new SIM or email belongs to you. Do not share any OTP or approval prompt.
2. Open UAE Pass account settings
Use the official app and locate the contact-information option. Avoid changing details through a link sent in a message.
3. Verify the new detail
Enter the OTP or complete the verification requested by UAE Pass. Stop if the prompt describes a transaction you did not start.
4. Test important government logins
Sign in to one trusted government service and check notification delivery. Contact UAE Pass support if the account becomes mismatched or inaccessible.
Important: Changing a phone number with the telecom operator does not automatically update UAE Pass, banks or every government record.
Before you act
UAE Pass guidance states that users can update email and mobile details after possession is verified. The app’s current account flow is the authoritative process.
Official source and review note
Dubai Daily Guide reviewed this article on 14 October 2026 against UAE Pass — Account Guidance ↗. Check the live service before acting because eligibility, documents, fees, deadlines and processing steps can change.